Terms and Conditions for Crivstory

Effective Date: July 3, 2025

Welcome to Crivstory! These Terms and Conditions (“Terms”) govern your access to and use of our website
(www.crivstory.com), products, and services.
By using our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Acceptance of Terms

By accessing Crivstory, you confirm that you have read and agreed to these Terms, our Privacy Policy, and all related policies.
We may update these Terms at any time, and continued use of the website means you accept those changes.

2. User Account

To purchase footwear from our store, you may need to create an account. You agree to:

  • Provide accurate information: All details must be correct and up to date.
  • Keep your account secure: You are responsible for your login credentials.
  • Accept responsibility: All activity under your account is your responsibility.

3. Product Information

We aim to provide accurate descriptions of all shoes and footwear products. However, we do not guarantee that all product details, images, or prices are completely error-free.
We reserve the right to update or correct any information without prior notice.

4. Orders and Payment

  • Order Acceptance: We reserve the right to cancel or refuse any order due to stock issues, pricing errors, or suspected fraud.
  • Payment Methods: We accept secure payment methods such as credit/debit cards and other options at checkout.
  • Pricing: All prices are in USD and may change without notice. Taxes and shipping fees are calculated at checkout.
  • Order Confirmation: You will receive an email confirmation after placing an order.

5. Shipping and Delivery

  • Processing Time: 1–3 business days.
  • Delivery Time: Depends on location and shipping method.
  • Delays: We are not responsible for delays caused by carriers, customs, or external factors.

6. Returns and Refunds

We want you to love your shoes. If not, you may request a return:

  • Return Window: Within 30 days of delivery.
  • Condition: Items must be unused and in original packaging.
  • Shipping: Customers cover return shipping unless the item is defective.
  • Refunds: Issued after inspection of returned items.

7. Customer Responsibility

You agree not to misuse our website. This includes:

  • Breaking any laws
  • Committing fraud
  • Uploading harmful software
  • Violating intellectual property rights

8. Intellectual Property

All content on Crivstory (images, logos, product designs, text) is protected by intellectual property laws.
You may not copy or use any content without written permission.

9. Privacy

Your data is handled according to our Privacy Policy. We encourage you to review it.

10. Limitation of Liability

Crivstory is not liable for indirect or incidental damages related to the use of our website or products.
Our maximum liability is limited to the amount paid for the product.

11. Indemnification

You agree to protect Crivstory from any claims resulting from your misuse of the website or violation of these Terms.

12. Termination

We reserve the right to suspend or terminate your access if you violate these Terms.

13. Governing Law

These Terms are governed by the laws of the State of North Carolina, United States.

14. Changes to Terms

We may update these Terms at any time. Please review them regularly.

15. Contact Us

  • Hotline: (828) 572-0638
  • Email: info@crivstory.com
  • Address: 141 Ideal Dr SW, Lenoir, North Carolina
  • Website: www.crivstory.com